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Reset your password by entering your card number or email specified in your member profile.
If you have forgotten your email address, our Customer Care team can assist with resetting your profile. You can contact us on 1800 994 340 (Australia) or +61 (3) 9267 1684 (International) between 9am - 5pm Monday to Friday (AEST).
Note: If your profile does not have an email address, please contact Customer Service. If this is your first time logging in, you can still use your card number.
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